Q & A

Q. Im looking to get in shape but dont know where to start, what should I do?
A. First thing you should do is visit the experts at your nearest Fitness Source. Our non-commissioned sales staff will walk you through whats best for you to get the results youre looking for.

Q. What are the benefits of getting my own fitness equipment instead of getting a gym membership?
A. The best thing about having your own equipment is by far the convenience of it. Many people say the biggest obstacle when going to the gym is going to the gym. With your own equipment you can workout at your pace in the comfort and privacy of your own home to get the results you want at the pace youre comfortable with. And avoid all those monthly membership fees.

Q. Why should I buy from Fitness Source instead of a department store?
A. Bottom line is why would you buy your fitness equipment from the same place you buy a toaster? Our staff is trained to know one thing: fitness. So when you have a question, they can answer it.

Q. How do I get my bulky treadmill home?
A. Fitness Source offers delivery and setup services on all fitness equipment. Gone are the days of having to borrow a friends truck or fumble for hours setting it up. Our experts will come right to your house, set it up, and get it running at peak performance.

Q. Does Fitness Source carry only weight lifting equipment?
A. While we do carry the most common fitness equipment like home gyms and weights, Fitness Source does also carry the latest top brands in the industry for treadmills, ellipticals, exercise bikes, yoga/pilates, mixed martial arts, boxing equipment and much, much more. If it gets you fit, odds are we carry it.

Q. How long has Fitness Source been in business?
A. Fitness Source was established in 1998 and has grown to 14 retail outlets in that time. As other retail stores are closing, Fitness Source is aggressively expanding into Ontario, Quebec, and Alberta.

Q. Why should I buy from Fitness Source instead of other fitness retailers?
A. Because Fitness Source offers the one of the largest brand selection in the industry. Our trained knowledgeable staff are experts in what we sell. With in-home delivery and setup, parts and service, and relocation services available - we are your one-stop shop. And most importantly, we guarantee you the lowest price on any matching product and we will beat it by 10% on the difference. (See store for complete details.)

Q. If I buy an extended warranty from Fitness Source do I deal with Fitness Source or the manufacturer?
A. At Fitness Source we service everything we sell. We dont just pawn you off on some far away manufacturer. After all, we sold you the product so we stand behind it to find a resolution that works for you.

View my extended warranty options.

Q. Whats your return policy?
A. Fitness Sources return policy varies based on the product. See the Return Policy section to find what is applicable to you. Or simply ask one of our sales associates.