RETURNS
- Accessories purchased at the Fitness Source may be returned or exchanged (excluding shipping) in their original unused state and packaging within 30 days from the original time of purchase.
- All exercise mats, stability balls, gloves, resistance tubing, resistance bands, heart rate monitors and other product deemed hygienically sensitive by store manager may not be returned or exchanged at any time after purchase with the exception of defective product.
- Fitness Source reserves the right to refuse items for return or exchange if there is evidence the product has been used, damaged or otherwise tampered with.
- Equipment may be returned or exchanged up to 30 days after time of purchase for the full amount in its unopened original packaging and its unopened original boxed state. Any product found to be defective on arrival will be replaced only if the defective component has been unsuccessfully replaced or repaired after 3 attempts. Any service issues arising after time of delivery or assembly will be dealt with as dictated by the original manufacturer or Fitness Source Extended Warranty.
- Any returns or exchange must be accompanied with the original receipt or qualifying proof of purchase.
- Floor models and refurbished items are sold as final sale only and do not apply to the standard return policy. See store for details.
